What you need to know

About us!
Brooklyns baby clothes is an online store as well as an outlet within the meadows shopping centre, Chelmsford, selling traditional baby clothing. The company was established in early 2019 by Faith Josephine Day, she knew the struggles of parenthood and trying to find affordable traditional clothing. She was fed up with the standard retail clothing and has a passion for bringing back the traditional style. In May2019 she opened her outlet in Chelmsford, before she knew it the business became successful, it turned out she wasn’t the only mother whom loved seeing her baby in knitted wear. 
All the clothes Brooklyn’s sells are UK made, and vegan friendly. The stock we sell is either of a cotton substance or acrylic material, the advantage of acrylic, is that it retains its colour, has a cotton like texture, and is resistant to wrinkling (no ironing, yay!).  Advantages of cotton, it’s breathable, resistant to static, and wan be washed on high heats (goodbye stains!).
 

Return & Exchange

We offer returns and exchanges. You must inform us within 14 days of receiving you item. All items must be in original packaging and unused with tags still attached. Please include your contact details and order number. We will contact you to let you know we have received your item back. We can then refund or exchange your item. It is advised that you send your items back recorded / tracked delivery.

Please note - we do not refund original delivery charge unless it’s due to a faulty item .

 

Returns address 

77 Chignal road

Chelmsford

essex

cm12ja

Delivery

All items are usually dispatched within 1-2 days

Signed and tracked delivery via Royal Mail

Express delivery ( 1-2 working days )

Standard ( 3-5 working days ) 

Free shipping to UK only on orders £50 and over

You can track your item here at 

 https://www.royalmail.com/track-your-item